Chat with our team from your phone or computer. The fastest way to get help.
Instant replies
Contact us
Questions about an order, a download or compatibility? Pick the channel you like: we usually reply within 1 hour.
Ways to reach us
Send us a message
We answer by email. Add your order number if your question is about an order.
Frequently asked questions
Where do I find my download?
As soon as your payment is confirmed, your files are under Downloads in your account. They stay there, so you can download them again later.
How does the payment link work?
Choose "Pay via payment link" at checkout. We email you a secure link for your order amount, and your downloads unlock once the payment is confirmed.
Can I get a refund?
Yes, within 3 days of purchase as long as you have not downloaded the files. See our refund policy.
How fast do you reply?
On WhatsApp you get an instant reply. By email we usually reply within 1 hour.